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Online transactions

Bills, payments and consumption
- Meter reading
- Paying your bill / Bill payment
- 12 drops (fixed monthly quota)
- Duplicate invoices
Contracts
- Change account holder
- Supply connection
- Disconnect supply
- Request a connection
- Contracting documentation
Changes to details
- Update bank details
- Update date address details
- Update personal details
Incidents
- Report an issue or a possible fraud
- Claims

Your Service

About your billing
- Our tariffs
- Subsidies and social funds
- E-billing
- Entiende tu factura
Customer services
- Contact channels
- Phone appointment scheduling service
- Map of Construction Work and Incidents
- Inside leak check
Service commitment
- Charter of Commitments
- Customer Counsel
- Service regulations
- Programa CONTIGO

Your Water

Our role in the urban cycle
- Groundwater
- Drinking water treatment
- Distribution
- Drains and sewers
- Treatment
- Water reuse
Quality
- Water quality control
Water care
- Water-saving tips

About Us

Communication